Herb Chambers MINI of Boston
1168 Commonwealth Ave, Boston MA 02134 • Toll Free: (877) 205-8841 • Service: (617) 731-1700
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   4.5
      –   Jill V., Somerville, MA Feb 15, 2012
  •   5.0
      –   Faris A., Boston, MA Feb 13, 2012
  •   5.0
      –   Chris J., BOSTON, MA Feb 12, 2012
  •   5.0
      –   Amy K., Newtonville, MA Feb 7, 2012
  •   4.5
      –   Grace M., Attleboro, MA Feb 7, 2012
  •   5.0
      –   Jaimee R., Boston, MA Feb 7, 2012
  •   5.0
      –   MINI Owner, Medford, MA Feb 6, 2012
  •   5.0
    "A good experience."   –   MINI Owner, Walpole, MA Feb 6, 2012
  •   4.0
      –   MINI Owner, Holliston, MA Feb 4, 2012
  •   5.0
      –   Frank G., Lincoln, MA Feb 4, 2012
  •   5.0
      –   Sharon B., Belmont, MA Jan 31, 2012
  •   5.0
      –   Matthew G., Holland, MA Jan 31, 2012
  •   5.0
      –   Roman P., Duxbury, MA Jan 29, 2012
  •   5.0
      –   Raymond G., Acton, MA Jan 29, 2012
  •   5.0
    "I have bought over 20 cars in my life time and this was by far the best purchase experience of all. My sales advisor, Luigi Lembo gave outstanding customer service. He was efficient and very nice."   –   Emilie O., Wayland, MA Jan 28, 2012
  •   4.5
      –   MINI Owner, Rochester, MA Jan 27, 2012
  •   5.0
    "This was my first Mini purchase. I was completely impressed and extremely satisfied with the professionalism and courtesy that Scott Pann and Ian Miller displayed in assisting me with my purchase."   –   Susan B., East Taunton, MA Jan 27, 2012
  •   5.0
      –   MINI Owner, Norwood, MA Jan 26, 2012
  •   4.5
      –   Shane N., Williamstown, MA Jan 25, 2012
  •   5.0
      –   Caitlin F., Jamaica Plain, MA Jan 25, 2012
  •   5.0
      –   Todd G., Stoneham, MA Jan 25, 2012
  •   5.0
    "Ben was exceptional. He saw that I wanted a fun / sporty / functional car and really catered to my needs."   –   Matthew S., Boston, MA Jan 17, 2012
  •   5.0
      –   MINI Owner, Brookline, MA Jan 17, 2012
  •   5.0
      –   Christine R., Boston, MA Jan 14, 2012
  •   5.0
      –   Balakrishna D., Westborough, MA Jan 12, 2012
  •   5.0
    "It was a long wait but totally worth it! Thank you"   –   MINI Owner, Cambridge, MA Jan 11, 2012
  •   5.0
      –   Susan H., Newton Center, MA Jan 11, 2012
  •   5.0
      –   MINI Owner, Acton, MA Jan 10, 2012
  •   5.0
    "I love my car and you guys made buying it so easy! Thanks so much to Norm for all of his help and handholding and patience during my test drive - it's been a while since I drove a stick :)"   –   Kirsten A., Boston, MA Jan 10, 2012
  •   5.0
      –   Mark A., Reading, MA Jan 10, 2012
  •   5.0
    "I was treated inn a friendly fashion. All my questions were answers and the new features were carefully demonstrated."   –   Bernard K., Chestnut Hill, MA Jan 3, 2012
  •   5.0
      –   Chunmin C., Cambridge, MA Dec 31, 2011
  •   5.0
      –   Kipling K., Brighton, MA Dec 31, 2011
  •   5.0
      –   Lena S., Chestnut Hill, MA Dec 31, 2011
  •   5.0
      –   MINI Owner, Newton, MA Dec 31, 2011
  •   5.0
      –   MINI Owner, Cambridge, MA Dec 31, 2011
  •   5.0
    "I didn't know buying a car could be fun! Everyone at the dealership was friendly and made us feel welcome."   –   Edward S., BROOKLINE, MA Dec 30, 2011
  •   5.0
      –   Michael B., Lexington, MA Dec 28, 2011
  •   5.0
    "The whole experience was fantastic! The team at Herb Chambers Mini is knowledgable and enthusiastic about the product and their excitement comes across throughout the whole process."   –   Hugh W., Sudbury, MA Dec 28, 2011
  •   5.0
      –   MINI Owner, Upton, MA Dec 27, 2011
  •   5.0
      –   MINI Owner, Natick, MA Dec 27, 2011
  •   5.0
      –   Astrid W., Lexington, MA Dec 27, 2011
  •   5.0
      –   Scott H., Dorchester Center, MA Dec 26, 2011
  •   5.0
      –   Ray T., Milford, MA Dec 23, 2011
  •   5.0
      –   mary f., Boston, MA Dec 23, 2011
  •   5.0
      –   Mark B., Acton, MA Dec 21, 2011
  •   5.0
      –   MINI Owner, Lexington, MA Dec 20, 2011
  •   5.0
    "I had an exceptional experience getting my new MINI. Adnan did a great job, he is very knowledgable, friendly and happy to help wherever needed."   –   MINI Owner, Hingham, MA Dec 20, 2011
  •   5.0
      –   MINI Owner, Marshfield, MA Dec 19, 2011
  •   5.0
    "all of my dealings were pleasant, efficient and informative. i am happy mini customer."   –   Sandra M., Brattleboro, VT Dec 19, 2011
  •   5.0
      –   MINI Owner, Needham, MA Dec 17, 2011
  •   5.0
      –   MINI Owner, Mont Vernon, NH Dec 17, 2011
  •   5.0
      –   Edward R., Easthampton, MA Dec 17, 2011
  •   5.0
      –   Charles F., South Easton, MA Dec 12, 2011
  •   5.0
      –   MINI Owner, Millbury, MA Dec 12, 2011
  •   5.0
    "Adnan was a great, patient and very knowledgeable. I would recommend him to anyone"   –   Susan L., Watertown, MA Dec 12, 2011
  •   5.0
      –   MINI Owner, Quincy, MA Dec 12, 2011
  •   5.0
    "Awesome!!! Details below in the overall satisfaction section of the survey."   –   Deidre D., E Wareham, MA Dec 9, 2011
  •   4.5
      –   MINI Owner, Brookline, MA Dec 9, 2011
  •   5.0
      –   MINI Owner, Belmont, MA Dec 7, 2011
  •   5.0
    "This is our second MINI and we love the Brand in its ability to make the customer feel so special."   –   MINI Owner, Belmont, MA Dec 6, 2011
  •   4.0
    "The overall experience was relatively easy and hassle free. The motoring advisor was friendly and knowledgeable."   –   MINI Owner, Allston, MA Dec 6, 2011
  •   5.0
      –   Mia G., Somerville, MA Dec 6, 2011
  •   5.0
    "Adnan and Kate were as professional as can be in getting me the perfecting clubman. I want to say this is a great product and am a proud mini owner."   –   Brian H., Flemington, NJ Dec 5, 2011
  •   4.0
      –   MINI Owner, Lakeville, MA Dec 5, 2011
  •   5.0
      –   Antonia C., Cambridge, MA Dec 4, 2011
  •   5.0
    "This was my second mini purchase with herb chambers mini. Katy, Luigi and Ian were great...respectful, helpful and fun. Not your typical car-buying experience."   –   MINI Owner, Salem, MA Dec 3, 2011
  •   5.0
      –   Stacy R., Charlestown, MA Dec 2, 2011
  •   5.0
      –   Joseph K., Mashpee, MA Dec 1, 2011
  •   5.0
      –   MINI Owner, Gardner, MA Nov 30, 2011
  •   4.5
      –   MINI Owner, Charlestown, MA Nov 30, 2011
  •   4.5
      –   Laiyin T., North Andover, MA Nov 28, 2011
  •   5.0
      –   Robert D., Hopkinton, MA Nov 27, 2011
  •   4.0
      –   Norma H., Wellfleet, MA Nov 22, 2011
  •   5.0
      –   ., , Nov 22, 2011
  •   5.0
    "This is my 8th car purchase, but first Mini. My experience at Herb Chambers was, by far, the most pleasant and hassle-free."   –   MINI Owner, Marlborough, MA Nov 21, 2011
Service Rating 4.5
  •   5.0
      –   MINI Owner, Brighton, MA Feb 18, 2012
  •   5.0
    "The MINI service department is outstanding in all aspects of operation!"   –   Jack B., Hull, MA Feb 16, 2012
  •   4.0
      –   Emily S., Malden, MA Feb 15, 2012
  •   5.0
    "The service advisor who assisted me, Mark Ravin was truly exceptional. He addressed all of my concerns and went above and beyond my expectations."   –   Thomas K., Needham, MA Feb 15, 2012
  •   5.0
      –   Hugh W., Sudbury, MA Feb 15, 2012
  •   5.0
      –   James W., Boston, MA Feb 14, 2012
  •   5.0
      –   Joanne C., Chestnut Hill, MA Feb 12, 2012
  •   5.0
    "Mark Ravin was a pleasure to work with. Couldn't ask for anything better in my service experience."   –   Toni D., Brookline, MA Feb 12, 2012
  •   5.0
      –   Gregory I., Stow, MA Feb 11, 2012
  •   5.0
      –   MINI Owner, Allston, MA Feb 10, 2012
  •   5.0
      –   Howard K., Chestnut Hill, MA Feb 10, 2012
  •   5.0
      –   MINI Owner, Andover, MA Feb 10, 2012
  •   5.0
      –   Ashley W., Somerville, MA Feb 9, 2012
  •   4.0
    "tHERE WAS A SMALL DING ON MY REAR BUMPER AFTERWARDS. MY CAR WAS NOT WASHED OR VACUUMED."   –   Christopher M., Dorchester, MA Feb 8, 2012
  •   5.0
    "Mark Ravin is a great service advisor."   –   William L., Newton, MA Feb 8, 2012
  •   5.0
      –   John O., Boston, MA Feb 8, 2012
  •   4.5
      –   Cynthia Z., Maynard, MA Feb 8, 2012
  •   3.5
    "The service staff, Mark Ravin, is great. Wish the whole Mini experience was so informative and useful."   –   Kristina S., Brookline, MA Feb 5, 2012
  •   5.0
    "Andre provided great service. I was in and out under 5 minutes. I appreciated that I did not have to ask for a driver to drop me off after, it was all taken care of from the time I sat down in the office."   –   Roanne M., Roxbury Crossing, MA Feb 4, 2012
  •   5.0
    "I have to have additional work done on my convertable top. I was rather disappointed that it had to go in on a week day. Living on the south shore and working full time it is much more convenienient for me to bring it in on a Saturday"   –   Cynthia H., Scituate, MA Feb 4, 2012
  •   4.5
      –   MINI Owner, South Boston, MA Feb 4, 2012
  •   5.0
      –   Terri X., Cambridge, MA Feb 3, 2012
  •   5.0
      –   Irene O., Arlington, MA Feb 3, 2012
  •   5.0
    "Mark Ravin was great as usual."   –   Drew F., Boston, MA Feb 2, 2012
  •   5.0
      –   Frank G., Melrose, MA Feb 2, 2012
  •   5.0
    "Andre Mai was exceptional - very personable, listened carefully to my concerns, gave me good information about my car. I hope to see him the next time I come in for service."   –   William E., Holliston, MA Feb 2, 2012
  •   5.0
      –   Rachel J., Cambridge, MA Feb 2, 2012
  •   5.0
    "Appreicated the fast service while I was waiting."   –   MINI Owner, West Roxbury, MA Feb 1, 2012
  •   5.0
    "I brought my tire in for a walk-in appointment for a flat tire. I was greeted with respect and my tire was changed within 1.5 hours. Great service!"   –   Catherine L., Dedham, MA Feb 1, 2012
  •   4.0
      –   MINI Owner, Springfield, MA Feb 1, 2012
  •   4.5
      –   Kathleen M., Lowell, MA Feb 1, 2012
  •   5.0
      –   MINI Owner, New York, NY Jan 31, 2012
  •   4.5
      –   MINI Owner, Melrose, MA Jan 31, 2012
  •   2.5
    "There was a simple mistake made at the time of pick up, which wasn't handled well. The reasons I brought the car for service were well attended to and the Mini is always a pleasure to drive."   –   Matthew C., Roxbury, MA Jan 31, 2012
  •   4.5
    "First time I had met Andre Mai and he was welcoming, quick but thorough. Finding it difficult to undertand the qualifications of "truly exceptional" beyond the value of "outstanding". All your service employees have been truly outstanding every time I've been at your facility (4 occasions)"   –   Nancy C., Brookline, MA Jan 30, 2012
  •   5.0
      –   MINI Owner, Marlborough, MA Jan 29, 2012
  •   5.0
      –   MINI Owner, Boston, MA Jan 29, 2012
  •   5.0
    "Mark was exceptionally helpful and professional-I am extremely impressed with him. The entire staff went out of their way to help."   –   Lynn H., Charlestown, MA Jan 28, 2012
  •   5.0
      –   Jessica L., Worcester, MA Jan 27, 2012
  •   4.5
    "took a little longer to schedule an appt than I thought it would, but everything was fine once I did"   –   Jennifer C., Watertown, MA Jan 27, 2012
  •   5.0
      –   Dominik R., Boston, MA Jan 27, 2012
  •   4.5
    "Just an annual service so no important repair to comment on but Andre, the service tech, was so helpful & patient to answer all my questions. That quality of customer service makes a difference alongside the expertise of your mechanics. Plus the telephone receptionist was able & willing to schedule an appointment for me on a day that was "on first glance" fully booked since I live 4 hours away & would only be in Boston for a day. Excellent & thanks!"   –   Jane R., Belfast, ME Jan 27, 2012
  •   3.5
      –   MINI Owner, Boston, MA Jan 27, 2012
  •   2.0
    "Did not address an issue with the front grill that I pointed out to service rep."   –   John C., South Weymouth, MA Jan 26, 2012
  •   4.5
      –   Jayme L., Somerville, MA Jan 26, 2012
  •   5.0
      –   Edna K., Boston, MA Jan 26, 2012
  •   4.5
      –   Patricia D., Lexington, MA Jan 23, 2012
  •   5.0
      –   MINI Owner, Harwich Port, MA Jan 22, 2012
  •   2.0
      –   Jeffrey B., Cochituate, MA Jan 22, 2012
  •   5.0
    "mark ravin makes service a pleasure"   –   Michael D., Roslindale, MA Jan 22, 2012
  •   5.0
    "Mark R. is truly an outstanding Mini service manager and he always makes my service experiences a pleasure. Please authorize more Minis for loaners for him. That's my only disappointment with service when there are no Minis available for loaners."   –   Sara R., , Jan 21, 2012
  •   5.0
      –   John P., Watertown, MA Jan 21, 2012
  •   5.0
      –   MINI Owner, Wellesley, MA Jan 21, 2012
  •   5.0
      –   Scott R., Cambridge, MA Jan 20, 2012
  •   4.5
      –   Kim R., Brighton, MA Jan 20, 2012
  •   5.0
    "Shuttle service was slow"   –   Thomas R., Acton, MA Jan 20, 2012
  •   5.0
      –   Waleed A., Quincy, MA Jan 19, 2012
  •   4.5
      –   Leilani G., Somerville, MA Jan 18, 2012
  •   4.5
      –   Paul K., Cambridge, MA Jan 17, 2012
  •   5.0
      –   Frank B., Wakefield, MA Jan 16, 2012
  •   3.5
    "Rear window defogger not repaired. Told problem was caused by ice scraper. Can't believe ice scraper could damage window."   –   MINI Owner, Waltham, MA Jan 16, 2012
  •   5.0
    "I was late, no problem and they finished ahead of schedule"   –   Patricia M., Westford, MA Jan 15, 2012
  •   5.0
      –   Patrice B., Lexington, MA Jan 15, 2012
  •   5.0
      –   MINI Owner, Dorchester, MA Jan 15, 2012
  •   3.5
      –   Miriam R., Waltham, MA Jan 14, 2012
  •   5.0
      –   Jill E., Concord, MA Jan 13, 2012
  •   5.0
      –   Joseph K., Cambridge, MA Jan 12, 2012
  •   5.0
      –   Frances B., Charlestown, MA Jan 11, 2012
  •   3.0
    "Too long to get a simple maintenance done and replace 3 tires for which 2 tires where planned according to meeting appointment"   –   Christian M., Concord, MA Jan 11, 2012
  •   5.0
      –   Geoffrey W., Brookline, MA Jan 11, 2012
  •   3.0
    "I wish you gave a more specfic way for me to rate this the only thing that was outstanding was the guy that did my check in and he is going to get dragged down by everything else."   –   MINI Owner, Newton, MA Jan 11, 2012
  •   4.5
    "I was disappointed that the wash bay was closed on the day of my service. I love getting my car washed!"   –   Joe S., Boston, MA Jan 11, 2012
  •   5.0
      –   David H., Arlington, MA Jan 11, 2012
  •   5.0
      –   ., , Jan 11, 2012
  •   5.0
    "Mark Ravin was great! He took good care of me and my Mini Cooper Clubman. Thanks for everything."   –   Brian M., South Grafton, MA Jan 11, 2012
  •   4.5
      –   Jeffrey S., Wellesley, MA Jan 10, 2012
  •   2.5
      –   Mark R., Sandwich, MA Jan 8, 2012
  •   5.0
    "Mark in Mini Service is very attentive and professional."   –   Richard S., Sagamore Beach, MA Jan 6, 2012
  •   5.0
      –   Marco D., Kingston, MA Jan 3, 2012
  •   4.5
    "Not a basic service call or standard repair, but required some troubleshooting. Decided to wait for car not drop off and the car was looked at right away. Was kept informed of progress and problem was resolved, warning light not just reset. Everyone was courteous and upbeat. Good experience."   –   Richard G., Norwood, MA Jan 3, 2012
  •   4.5
      –   Michelle M., Dorchester, MA Jan 3, 2012
  •   5.0
    "As always, a terrific experience!"   –   Alan H., Concord, MA Jan 3, 2012
  •   5.0
      –   MINI Owner, Uxbridge, MA Jan 1, 2012
  •   5.0
      –   Juliette M., North Attleboro, MA Dec 31, 2011
  •   5.0
      –   William B., Brookline, MA Dec 31, 2011
  •   5.0
      –   Dennis I., Allston, MA Dec 30, 2011
  •   5.0
      –   MINI Owner, Canton, MA Dec 30, 2011
  •   5.0
      –   Maria P., Lakeville, MA Dec 30, 2011
  •   5.0
    "Herb Chambers MNINI provides the best , most pleasant service. Work is always done correctly and staff is freindly and helpful. Much better than service I receive on Toyota dealer on other vehicle."   –   Martin R., Framingham, MA Dec 30, 2011
  •   5.0
      –   Kevin D., Cambridge, MA Dec 30, 2011
  •   1.0
      –   Robert B., Roslindale, MA Dec 30, 2011
  •   4.5
      –   MINI Owner, Vineyard Haven, MA Dec 30, 2011
  •   4.5
    "The people in the service department are extremely friendly and helpful as always. And this time they had me out of there in under the promised time!"   –   James G., Dover, MA Dec 30, 2011
  •   5.0
      –   Hugh W., Sudbury, MA Dec 30, 2011
  •   2.5
    "it took three visits, 60 miles round trip to fix a flat tire. not very good. Then I was told I would not have to pay for the labor but it was only discounted."   –   MINI Owner, Milford, MA Dec 29, 2011
  •   4.5
      –   MINI Owner, Dorchester, MA Dec 29, 2011
  •   5.0
      –   Ronald C., Hanson, MA Dec 29, 2011
  •   4.5
    "Everyone I dealt with seemed concerned with my problems and ready to help."   –   MINI Owner, Needham, MA Dec 29, 2011
  •   5.0
      –   Julie J., Marshfield, MA Dec 29, 2011
  •   5.0
      –   Samantha W., Westborough, MA Dec 29, 2011
  •   3.5
      –   MINI Owner, , Dec 29, 2011
  •   5.0
      –   MINI Owner, Bridgewater, MA Dec 28, 2011
  •   5.0
      –   Anne S., Northborough, MA Dec 27, 2011
  •   4.0
    "The light / timer telling me when I need to have the car serviced again was not reset. If I have to bring it in again for a reset, it will be an inconvenience. Is there a way I can set it back to zero miles?"   –   Elizabeth A., CHARLESTOWN, MA Dec 24, 2011
  •   5.0
      –   Robert R., Norfolk, MA Dec 23, 2011
  •   4.0
      –   MINI Owner, Needham, MA Dec 23, 2011
  •   4.0
      –   Geraldine R., Arlington, MA Dec 23, 2011
  •   3.0
      –   Timothy G., Charlestown, MA Dec 23, 2011
  •   5.0
    "My service experience was excellent .My advisor Mark took care of the problem with the car and dropped my vehicle off and picked up the loaner ."   –   MINI Owner, Newburyport, MA Dec 22, 2011
  •   3.5
      –   Gail K., Medford, MA Dec 22, 2011
  •   5.0
      –   Helen C., Brookline, MA Dec 21, 2011
  •   5.0
      –   Sarah S., Roxbury, MA Dec 21, 2011
  •   3.0
    "see question 8, on why it is only average."   –   Timothy M., Auburndale, MA Dec 21, 2011
  •   4.0
      –   MINI Owner, Etna, NH Dec 21, 2011
  •   2.0
    "took way too long to just get a tire changed, and I was told that the dealership didn't have tires in stock. REally? I could just go to National Tire, I guess. Come on guys. Also, communication wasn't very good while I waited. Also, my wife brought the car in several days earlier and was told that the affected tire was fine, all we had to do after filling it with air was do a 're-set', which turned out to be bad advice and prompted a second trip"   –   Jim G., Newton, MA Dec 21, 2011
  •   4.0
      –   Marjorie P., Cambridge, MA Dec 21, 2011
  •   5.0
      –   Corinne F., Brookline, MA Dec 21, 2011
  •   5.0
      –   Michelle H., Stoneham, MA Dec 21, 2011
  •   5.0
      –   Jennifer E., Boston, MA Dec 20, 2011
  •   4.5
      –   Alysia O., Boston, MA Dec 19, 2011
  •   5.0
      –   MINI Owner, Lexington, MA Dec 19, 2011
  •   4.5
      –   Michael D., Newton, MA Dec 17, 2011
  •   4.5
      –   Lisa M., Boston, MA Dec 17, 2011
  •   5.0
    "Mark is a sensational service advisor/mgr. I appreciate the fast and thorough service and the quick 'cleanup' of the car. It is workth the trip from the Vineyard. Many thanks. Norma"   –   MINI Owner, Edgartown, MA Dec 17, 2011
  •   2.5
      –   Bruce M., Hingham, MA Dec 17, 2011
  •   4.5
      –   MINI Owner, Lexington, MA Dec 16, 2011
  •   5.0
      –   Janet M., Siasconset, MA Dec 16, 2011
  •   2.5
      –   Vadim V., Brighton, MA Dec 15, 2011
  •   5.0
      –   Sean W., Worcester, MA Dec 15, 2011
  •   4.0
      –   Sharon R., Newton, MA Dec 15, 2011
  •   4.5
    "attentive courteous staff who called as promised soon as the inspection was over in less time than originally thought /newtonville mini owner"   –   MINI Owner, Newton, MA Dec 14, 2011
  •   4.5
      –   MINI Owner, Jamaica Plain, MA Dec 14, 2011
  •   5.0
      –   Susan L., Hopedale, MA Dec 14, 2011
  •   5.0
      –   Danielle R., Boston, MA Dec 14, 2011
  •   5.0
    "Andrey andMark were great.They both went out of their way to accommodate.They worked on tire pricing and after picking up the car had never been cleaner or rode better"   –   Elizabeth B., Boston, MA Dec 14, 2011
  •   4.5
    "Matt Appleton (Service Advisor) and then Mark Ravin (Service Manger) both were great!"   –   MINI Owner, Somerville, MA Dec 13, 2011
  •   5.0
    "Simple service but done very quickly (including car wash) with an immediate call when the car was available."   –   Hugh W., Sudbury, MA Dec 12, 2011
  •   5.0
      –   Dan W., Sherborn, MA Dec 10, 2011
  •   4.0
      –   Jorge D., Waltham, MA Dec 9, 2011
  •   5.0
      –   Linda J., Fairhaven, MA Dec 7, 2011
  •   2.0
      –   Kim N., Dorchester Center, MA Dec 6, 2011
  •   5.0
    "Fantastic service and a wonderful staff! I was nearly ready to dup my Mini after some bad service experience at another dealership. Mark Ravin and the team at Herb Chambers have taken great care of me and my vehicle and leave me wishing to be a Mini owner for life!"   –   Matthew M., Allston, MA Dec 6, 2011
  •   4.5
    "The service manager did exactly what he said they would and accomodated my need for quick service in order to make the ferry home."   –   Penny D., Nantucket, MA Dec 6, 2011
  •   4.5
      –   Frederick F., Natick, MA Dec 6, 2011
  •   4.0
      –   MINI Owner, Boston, MA Dec 2, 2011
  •   3.0
    "Everyone was very courteous. The work was not done satisfactorily, however."   –   MINI Owner, Duxbury, MA Dec 2, 2011
  •   5.0
      –   MINI Owner, Boston, MA Dec 1, 2011
  •   2.0
      –   MINI Owner, Jamaica Plain, MA Dec 1, 2011
  •   5.0
      –   Alene B., Hyde Park, MA Nov 30, 2011
  •   5.0
    "It is a pleasure to deal with Mark. He very friendly and he gives me confidence that the service is being done professionally."   –   John G., Cambridge, MA Nov 29, 2011
  •   4.5
    "It took almost three hours for a 10K check up and State inspection sticker for my Mini? I was there at 7:15 am..."   –   Thomas N., Boston, MA Nov 28, 2011
  •   5.0
      –   Raymond M., Medfield, MA Nov 27, 2011
  •   4.0
      –   Peter S., Brookline, MA Nov 27, 2011
  •   4.5
    "As always, a pleasure to have my Mini serviced at Herb Chambers Mini of Boston."   –   David R., Wellesley, MA Nov 27, 2011
  •   2.5
      –   Leon P., E Sandwich, MA Nov 26, 2011
  •   5.0
    "I used to go to Mini of Peabody - not any more! Love Herb Chambers MINI of Boston. Matt was excellent with me - very helpful. There's a LOT of construction going on - they could use a few signs when you drive in, but overall, they handeld the construction well."   –   MINI Owner, Boston, MA Nov 25, 2011
  •   4.5
      –   Renay P., Boston, MA Nov 25, 2011
  •   5.0
      –   Meghan B., Dorchester, MA Nov 25, 2011
  •   3.5
    "I had an issue with tire pressure and a warning light. I still have the arning light showing on the car which I will try to reset but it seems to me this should have been taken care of in the shop."   –   MINI Owner, Watertown, MA Nov 24, 2011
  •   4.5
      –   Michael K., Falmouth, MA Nov 23, 2011
  •   4.5
      –   Judith F., Somerville, MA Nov 23, 2011
  •   2.0
    "Disorder during construction was obvious. This was not mentioned in making my appointment. Bigger issue was that I told the Service Manager I was waiting but he didn't put "wait" on my docket- so I had to call at 1:30 PM to get an update and it sounded like they were just starting it. Ended up being there for six hours."   –   John C., Acton, MA Nov 23, 2011
  •   4.0
      –   Michelle P., E Bridgewater, MA Nov 22, 2011
  •   5.0
    "Great service, as always."   –   Jani V., Cambridge, MA Nov 21, 2011
  •   5.0
      –   Jim H., HOLLISTON, MA Nov 21, 2011
  •   5.0
      –   Joseph O., Framingham, MA Nov 21, 2011
Herb Chambers MINI of Boston 1168 Commonwealth Ave Boston , MA 02134 Sales: (877) 205-8841